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Solutions · Legal & Compliance

Know what the evidence supports. See what remains open.

A useful finding lets your team inspect the facts, test the reasoning and identify what still needs to be established.

Book a walkthroughSee an example →
EvidenceOpen questionsRechecks

Illustrative review view · An evidence review desk

Which fact supports this interpretation?

ObservedPublic sign-up screen

What was visible beside agreement?

Keep the original source
Proposed recordApplicable market rule

Check applicability and exceptions.

Still to establishContract terms and other states

Keep the assumptions beside the source.

An observation with its sources, legal relevance, assumptions and specific evidence gaps.Recheck after release

From the benchmarks

What appears across sectors.

Findings we saw in more than one sector. Each row is the share of flows that showed it, with a link to the report.

What Legal & Compliance teams get from a review

Six findings we look for, and the evidence record behind each.

Each card names a pattern and a change your team can evaluate.

It is unclear whether a rule applies.

Change

State the open question and the missing evidence.

A fix shipped without a recheck.

Change

Compare the release with the original finding.

Review the applicable scope and recheck after every release.

From screen to evidence record

One finding, three steps for your team.

Step 1 · Observed

The screen, marked

The decision point with screenshot, date and market.

A charge appears after the first price.

Step 2 · Evidence record

A change to evaluate

What should move, and why. Your team decides how.

Record where each charge first appears.

Step 3 · Recheck

After your release

The same screen, checked again and saved with the finding.

Compare the update after every release.

The rules in your market

One method, the rules of your market.

United Kingdom

Australia

Check it yourself

Four checks your legal team can run today.

Practical notes to use with your own team. None of this is needed before a walkthrough.

Keep the source beside the interpretation

Note where each screen came from: a public page, a signed-in account or a supplied record. A screenshot shows that state, not every variant or contract term.

Separate observation and assessment

Record what was shown first, then the rule it may touch. A section reference or a status label does not replace the analysis of whether the rule applies.

Test the assumptions

The same screen can call for a different answer depending on the contract and the customer. Note exceptions, and keep a credible counterargument in the record.

Ask for the missing fact

A help page can point to cancellation without showing the steps. Keep the question open until an authorised path or suitable records can be reviewed. “Needs evidence” means open, not resolved.

Want the full method? Use the review checklist →

Prefer a second pair of eyes? Book a walkthrough →

Related

By business type and guides.

Ecommerce & Retail →Subscriptions →Travel & Ticketing →Subscription checklist →

20-minute walkthrough

Bring one flow.
We walk it before the call.

  • 20 minutes
  • Reviewed before the call
  • No system access
  • The two steps worth a look first, with the screen they sit on
  • The rule each one touches, in the UK or Australia
  • Where your flow sits against the sector benchmark, for you only
What the 20 minutes look like →
Step 1 of 2Next: pick a time
Which flow should we look at? · optional, pick one
Opens our booking calendar. Under a minute, no cost, no system access.