01
Find it
Spot the step that needs a look.
About Flowlane
Research on choices.
Evidence for action.
Flowlane identifies potential issues in UK and Australian customer flows and links each finding to supporting evidence.
Your team receives specific recommendations, with a focused recheck after implementation.
The approach
Identify and document. Recommend and recheck.
Pricing, subscription commitments and cancellation are experienced as a flow. Flowlane follows it step by step.
02
Prove it
Keep the screen, the step and the rule it touches.
03
Fix it
Get a specific change to assess. Your advisers decide.
04
Keep it fixed
Compare the revised flow with the finding, after every release.
Research behind the work
From research to practical reviews.
Flowlane comes out of doctoral research on manipulative design, published at leading conferences in security and human-computer interaction. The venues below hold CORE's top two ranks, A* and A. The work studies how interface design shapes decisions in real user flows.
IEEE S&P2026
CORE A*
No Password, No Problem? A Large-Scale Field Study of Passkey Adoption and Usage
A large-scale field study of how people adopt and use passkeys.
Read the paper ↗ACM CHI2026
Honorable MentionCORE A*
Moving Beyond Passwords: Investigating the Effect of Digital Nudges on Passkey Adoption
Research on nudges at different points in a user flow.
Read the paper ↗USENIX SOUPS2024
CORE A
Digital Nudges for Access Reviews: Guiding Deciders to Revoke Excessive Authorizations
Research on the relationship between interface nudges and access-review decisions.
Read the paper ↗Conference ranks from the ICORE (formerly CORE) ranking. These publications inform the research perspective. They are not evidence of Flowlane's commercial performance, legal review or institutional endorsement.
How we work
Three principles in every review.
Evidence stays separate
Website sources, annotations and assessments stay distinct in the record.
Your team implements
Your team or agency makes the specified change. Your advisers assess the rule.
We recheck
Flowlane reviews the changed flow and records any remaining issue or evidence gap.
Collaboration
Working with partners
Agencies, law firms and organisations supporting businesses can discuss a scoped collaboration.
Explore the partner approach →A separate editorial resource
Unfair Trading Australia
A Flowlane-owned portal covering Australian developments and sources.
Visit ↗20-MINUTE WALKTHROUGH
Bring one flow.
We walk it before the call.
Choose one checkout, sign-up or cancellation flow. We review it before the call so we can focus on what matters.
- 20 minutes
- Reviewed before the call
- No system access
Tobias Reittinger
Founder of Flowlane